Manager, Sales Development

Blackhawk Network

2d • Remote

About The Position

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.
This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule.
Overview
We are seeking an experienced Manager, Business Development, to lead a high performing sales team, drive execution against inbound demand, and accelerate growth within our Global Incentives business. This role is a hands-on people leader responsible for coaching, developing, and scaling a team of sales representatives operating in a high-velocity sales environment.
The ideal candidate will have the ability to translate strategy into daily execution, drive consistency in sales behaviors, manage escalations, and build a culture of accountability, learning, and performance.

Requirements

• Bachelor's degree in business, Finance, Economics, or related field.
• 7+ years of business development experience, and exposure to an inside sales or high-velocity environment.
• Experience selling complex or non-traditional solutions that require strong value articulation and customer education.
• Solid understanding of payments, incentives, or adjacent Fin-Tech ecosystems.
• Strong grasp of payment processing workflows, settlement mechanisms, and regulatory requirements.
• Familiarity with APIs, payment gateways, and fintech integration models.
• Knowledge of emerging payment technologies such as cryptocurrency, digital wallets, and real-time payments.
• Strong people leadership and coaching capability with a bias toward action and accountability.
• Ability to drive performance through clear expectations, metrics, and feedback.
• Excellent communication skills with the ability to simplify complex concepts for customers and teams.
• Comfort operating in a fast-paced, high-volume sales environment.
• Data-informed decision maker with strong operations discipline.
• This role requires 15-25% travel, travel to meet with prospects, partners, and attend industry events.
• We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Responsibilities

• Lead, coach, and develop a team of 5 sales representatives responsible for closing inbound leads in a high-velocity, transactional sales motion.
• Establish clear expectations for activity, pipeline management, conversion metrics, and revenue outcomes aligned to business goals.
• Provide regular, structured coaching through call reviews, deal reviews, and skill development sessions focused on value articulation, objection handling, and speed-to-close.
• Build a performance-drive culture that balances urgency with quality, reinforcing repeatable behaviors that scale.
• Own onboarding, ramp, and ongoing enablement of new and existing team members, ensuring consistent execution across the team.
• Identify individual strengths and development areas, creating growth plans that improve performance and support career progression.
• Partner with Sales Enablement, Marketing, and Product to ensure the team is equipped to sell a differentiated solution effectively.
• Serve as a working leader when needed – able to step into deals, model best practices, and unblock stalled opportunities.
• Execute against inbound demand by ensuring strong lead qualification, rapid follow-up, and disciplined pipeline management.
• Translate go-to-market strategies for products and services into clear, actionable sales motions for the team.
• Leverage market and performance data to refine targeting, messaging, and conversion strategies.
• Maintain visibility into pipeline health, conversion trends, and capacity to inform forecasting and resource planning.
• Support partnership-driven opportunities by aligning sales execution with agreed commercial terms and customer expectations.
• Collaborate cross-functionally with Product, Legal, Compliance, and Operations to ensure smooth deal execution and customer onboarding.
• Act as an escalation point for complex or high-impact deals requiring leadership involvement.
• Consistently meet or exceed team-level revenue targets and conversion goals.
• Drive improvements in close rates, deal velocity, and average deal size through coaching and process optimization.
• Reinforce pricing discipline and value-based selling aligned with defined value propositions.
• Support strategic account opportunities as needed while maintaining focus on inbound velocity.

Benefits

• In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager