Sales - Customer Service Representative I, Hall County

Georgia Farm Bureau•Gainesville, GA

6d•Hybrid

About The Position

This role involves providing customer service and sales support for P&C insurance. Responsibilities include processing applications, providing quotations, handling customer follow-ups, accepting payments, and conducting marketing activities. The position requires a professional demeanor, attention to detail, and the ability to work with various people. The role also involves continuous learning about product lines and services.

Requirements

High School diploma or GED required.
Must have valid Georgia Property and Casualty insurance license.
Must possess a valid Georgia driver’s license.
Ability to handle confidential information with accuracy, and attention to detail.
Ability to relate to and work with various people in a professional manner.
Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required.
Computer skills and abilities are necessary.

Responsibilities

Attend training schools for professional development as required.
Complete applications and paperwork required for new P&C business and changes to existing business.
Bind P&C coverage according to insurance regulations and company guidelines.
Schedule appointments.
Complete follow-up requests to customers on insurance services.
Provide quotations for P&C insurance coverage.
Conduct other marketing activities as directed.
Handle routine correspondence from the home office.
Accept premium payments for new business and renewals.
Prepare, process, review, and monitor applications, changes, binders, etc.
Perform in a manner that will prevent errors and omissions.
Present a professional appearance, demeanor, and behavior.
Attend meetings and training as required.
Strive to attain company goals and growth expectations.
Other duties as assigned by manager.
Development of skills and knowledge of product lines and offered services.