Sales - Customer Service Rep I, Thomas County

Georgia Farm Bureau • Thomasville, GA

3d • Onsite

About The Position

This role is responsible for handling customer service and sales-related tasks for Property and Casualty (P&C) insurance. The position involves processing applications, providing quotations, managing customer follow-ups, and conducting marketing activities. A key aspect of the role is to maintain accuracy, attention to detail, and a professional demeanor while adhering to insurance regulations and company guidelines. The job requires computer proficiency and continuous development of product knowledge.

Requirements

• High School diploma or GED required.
• Must have valid Georgia Property and Casualty insurance license.
• Must possess a valid Georgia driver’s license.
• Ability to handle confidential information with accuracy, and attention to detail.
• Ability to relate to and work with various people in a professional manner.
• Must be able to read, analyze, and interpret policies, coverages, regulations, instructions, manuals, and other documents as required.
• Computer skills and abilities are necessary.

Responsibilities

• Attend training schools for professional development as required.
• Complete applications and paperwork required for new P&C business and changes to existing business.
• Bind P&C coverage according to insurance regulations and company guidelines.
• Schedule appointments.
• Complete follow-up requests to customers on insurance services.
• Provide quotations for P&C insurance coverage.
• Conduct other marketing activities as directed.
• Handle routine correspondence from the home office.
• Accept premium payments for new business and renewals.
• Prepare, process, review, and monitor applications, changes, binders, etc.
• Perform in a manner that will prevent errors and omissions.
• Present a professional appearance, demeanor, and behavior.
• Attend meetings and training as required.
• Strive to attain company goals and growth expectations.
• Other duties as assigned by manager.
• Development of skills and knowledge of product lines and offered services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED