Sales Customer Experience Associate

Green Front Furniture Store • Farmville, VA

2d • Onsite

About The Position

Green Front Furniture, a destination for unique and high-quality furniture, is seeking a Sales Customer Experience Associate to join our Farmville team. This flexible, floater position supports sales teams across multiple showroom buildings, helping customers navigate selections and ensuring a welcoming, knowledgeable, and seamless experience from start to finish.

Requirements

• Previous customer service, retail, or other customer-facing experience required.
• Strong interpersonal and communication skills with a genuine focus on customer service.
• Flexible and adaptable, with the ability to work effectively across different teams and showroom environments.
• Comfortable managing multiple priorities and solving problems independently.
• Ability to work Saturdays and holidays as required.
• Proficiency with Microsoft Office and Google Workspace.

Nice To Haves

• Furniture or design-related sales experience is a plus.
• Experience with ERP and POS systems preferred.
• NetSuite experience is a plus.

Responsibilities

• Support sales teams across multiple showroom buildings based on business and customer needs.
• Welcome and engage customers, helping them identify furniture that fits their style, space, and needs.
• Provide knowledgeable, attentive service throughout the customer experience.
• Manage multiple customer and team priorities in a fast-paced retail environment.
• Work independently while collaborating with sales team members to support company goals.
• Respond professionally to customer concerns and challenges, focusing on practical solutions and positive outcomes.
• Develop a strong understanding of Green Front products, services, and sales processes.
• Adapt quickly to different showroom environments, customer needs, and sales opportunities.

Benefits

• A collaborative, team-focused work environment.
• Opportunities to learn, grow, and develop within Green Front.
• The opportunity to work with distinctive, high-quality furniture and customers from near and far.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed