Sales Counter & Logistics Associate

Southern Irrigation•Township of Langley, BC

8d•CA$25 - CA$35•Onsite

About The Position

Southern Irrigation is actively seeking a motivated and reliable individual to join our team at our Langley location. This role is ideal for someone who enjoys hands-on work, helping customers, and wants to build a long-term career in the irrigation and water systems industry. This position supports both retail sales and logistics. Primary responsibilities include providing quality customer service and product support at the sales counter while ensuring customer orders are gathered, packaged, processed and sent/delivered accurately, efficiently and safely.

Requirements

Positive, presentable, reliable and team-oriented, with a clear focus on customer service
Highly organized with strong attention to detail and able to work in a fast-paced environment
Strong people orientation and ability to build relationships with customers, drivers and transport companies
Understands the drivers of return on investment for each client; aptitude for POS and MS Office software
Self-driven and results-oriented with a clear focus on efficiency and the ability to identify and contribute improvement solutions
Work Hard: Be punctual, dependable, knowledgeable, and efficient.
Win as a Team: Support your coworkers professionally and personally, and contribute to the success of the whole team.
Wow Our Customers: Treat customers with respect and provide personal, practical, and efficient service.

Nice To Haves

Experience in irrigation or plumbing is preferred

Responsibilities

Build and maintain strong customer relationships, delivering personalized attention, quality service and value
Help retail customers locate products and advise on products as appropriate
Process customer orders, POS transactions and payments
Gather and package customer and will-call orders; stock shelves and maintain clean, presentable retail and logistics areas
Track shipments as needed and assist in the preparation of inter-company transfers
Cross-train on additional Shipper duties, including acquiring rates and preparing customs paperwork
Attend year-round training and product knowledge seminars; assist other departments as required and work as a team to achieve collective goals
Processes customer orders, POS transactions, payments and order picking/packaging accurately and efficiently
Ensures orders are prepared and shipped within the desired time frame while maintaining clean, organized retail and logistics areas