Sales Counselor

National Lutheran Communities & Services•Rockville, MD
•$74,000 - $95,000•Onsite

About The Position

Sales Counselor Help Future Residents Find Their Perfect Home At The Village at Rockville, we believe choosing a senior living community is more than selecting a place to live, it's choosing a lifestyle, community, and future. We are seeking a dynamic, relationship-focused Sales Counselor to join our team and guide prospective residents and their families through this important life transition. If you are a motivated sales professional with a passion for helping others, exceptional communication skills, and a talent for building meaningful relationships, we invite you to explore this rewarding opportunity.

Requirements

  • Bachelor's degree in Marketing, Business, Communications, or a related field preferred
  • Minimum of 3 years of sales, marketing, hospitality, real estate, healthcare, senior living, or related experience
  • Proven track record of meeting or exceeding sales goals
  • Exceptional interpersonal, presentation, and relationship-building skills
  • Strong organizational and follow-up abilities
  • Ability to work independently and as part of a collaborative team
  • Proficiency with CRM systems and Microsoft Office applications
  • Valid driver's license and reliable transportation
  • Ability to read and speak English

Responsibilities

  • Building and nurturing relationships with prospective residents, families, and referral sources
  • Conducting personalized tours and showcasing community amenities, services, and programs
  • Managing leads throughout the sales cycle, from initial inquiry through move-in
  • Following up consistently and proactively with prospects to maintain engagement
  • Developing and implementing outreach strategies to generate new leads
  • Participating in community events, networking opportunities, and marketing initiatives
  • Collaborating with operations teams to ensure a seamless resident transition
  • Maintaining accurate prospect records and sales activity within CRM systems
  • Achieving occupancy and sales goals while delivering an exceptional customer experience

Benefits

  • Earn up to 5 weeks of PTO in your first year
  • Medical, dental, and vision coverage
  • 403(b) retirement plan with employer matching and immediate vesting
  • Employer-paid life and disability insurance
  • Up to $4,000 annual tuition reimbursement and professional development support
  • Employee Assistance and wellbeing programs
  • Team member recognition programs, discounts, and discounted meals
  • Pet insurance
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