Sales Counselor

Sterling • Cedar Rapids, IA

9d • Onsite

About The Position

The Sales Counselor is responsible to enhance the overall Resident experience through exceptional fostering of positive and professional community relationships, initial and ongoing lease up, and continued maintenance at or above budgeted occupancy for Grand Living. The Sales Counselor knows and communicates verbally and in writing with prospective residents, families, physicians, and others in the community the history of Grand Living, the various types of floor plans, pricing and availability of each apartment residence, and the benefits of becoming a resident in each area of the community. This is to be handled in The Sterling Touch® friendly, courteous, helpful, timely and professional manner, resulting in a very high level of Resident satisfaction. The Sales Counselor position is under the general guidance of the Executive Director in accordance with Community standards, processes, procedures, practices and philosophy.

Requirements

• Bachelor’s Degree
• Three or more years of successful sales results
• Ability to read, write and understand the English language to communicate with prospective residents, their families, peers, staff, professional groups, etc.
• Working knowledge of Microsoft Windows operating environment, Microsoft Office Suite, and industry CRM applications.
• Must be strong with building outside referral sources.
• Ability to stand, walk, climb stairs, crouch, bend, stoop, reach, grasp, push, pull and work continuously without sitting for extended periods of time.
• Ability to lift or carry up to twenty (20) pounds.

Nice To Haves

• Senior Living experience

Responsibilities

• Enhance the overall Resident experience through exceptional fostering of positive and professional community relationships.
• Manage initial and ongoing lease up.
• Maintain budgeted occupancy for Grand Living.
• Communicate verbally and in writing with prospective residents, families, physicians, and others in the community regarding the history of Grand Living, floor plans, pricing, availability, and benefits of residency.
• Handle all interactions in a friendly, courteous, helpful, timely, and professional manner, resulting in a very high level of Resident satisfaction.

Benefits

• Generous Paid Time Off (PTO) program offering 120 hours of PTO in the first year, increasing to 160 hours in the second year, and continuing to build with length of service
• Affordable insurance options for medical, dental, vision and more
• 401(k) with a 4% company match on a 5% contribution
• Automatic life insurance and AD&D coverage for all team members
• Robust employee assistance program (EAP)
• Exquisite cuisine
• Free employee meals (must meet eligibility requirements)
• Grand Spa & Fitness facilities available for use at designated times

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level