Sales Counselor

HumanGood

18h • Onsite

About The Position

The Sales Counselor disseminates information to the public regarding the retirement community; finding and following up on leads, interviewing prospective residents, providing information and selling vacant apartments. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Requirements

• High School Diploma and some vocational or college course work in business, marketing or a related field.
• 5 years of related experience

Nice To Haves

• Bachelors degree in marketing, social sciences, business or a related field preferred
• Experience in senior living/life plan community strongly preferred

Responsibilities

• Searches out qualified leads from a variety of sources.
• Shows apartments and the retirement community to prospective residents, guests and others.
• Receives calls and inquiries from prospective residents, their families and their advisors; provides information, answers questions, overcomes objections and closes sales.
• Interviews and reviews records for approval of prospective residents; paperwork includes applications, contracts, financial reports, lead tracking and sales reports.
• Reviews levels of care needed by prospective residents with both the prospect, with the department and with other departments of the retirement community.
• Prepares and reviews occupancy and sales reports.
• Initiates and maintains contact with prospective residents, referral sources and others.
• Supports marketing events as required.
• Contributes to the planning, research and writing of the community’s marketing plans.
• May supervise or act as move-in coordinator, facilitating the move-in process for new residents and writing work orders for apartments as necessary.
• Attends in-service training and meetings as required.
• Provides effective and courteous service to all residents, guests and co-workers.
• Promotes and protects the rights of each resident.
• Performs various related essential duties as may be required by the Director of Marketing and Sales or by the corporate office.

Benefits

• Health, Dental and Vision Plans
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees