Sales Counselor

Vitality Living•Norfolk, VA

7d•Onsite

About The Position

Join Our Team at Vitality Living as a Sales Counselor at our Acclaim at East Beach Community! Are you looking for a job where you can make a real difference? A career that allows you to positively impact the lives of others every single day? If so, we want YOU to be part of our mission to make the world a better place. At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. At Vitality, everyone is not only encouraged to be themselves but celebrated for it! Join us today and bring your individuality along!

Requirements

Must be at least 21 years old
Demonstrate ability to communicate effectively in English, both verbally and in writing
Maintain any certifications as required by state or provincial regulations
Meet state or provincial health related requirements

Responsibilities

Assist the Sales Director in achieving and exceeding occupancy and revenue targets, driving revenue not only by increasing occupancy but also by maximizing market rates and collecting applicable fees.
Fully document customer data and sales activities in the CRM, ensuring transparency and seamless handovers when necessary.
Ensure complete and accurate documentation of all customer and referrer activities in the Welcome Home CRM.
Participate in a weekend rotation with the Sales Director to ensure timely responses to new inquiries and customer needs.
Serve as a backup for conducting tours when the Sales Director is unavailable, ensuring that every prospect receives a personalized and comprehensive tour of the community.
Assist with the coordination and execution of prospect and professional events in collaboration with the Sales Director.
Participate actively in daily alignment meetings to ensure that occupancy data, move-ins, move-outs, and prospect information are updated accurately in both Welcome Home and Yardi systems