Now hiring a resort full-time Sales Coordinator

Tetherow Resort•Bend, OR

1d•$25 - $28•Onsite

About The Position

Tetherow Resort is seeking a full-time Sales Coordinator to join their team. At Tetherow, the focus is on energizing and inspiring members and guests, and this philosophy extends to their team members. They provide a beautiful environment for learning, growth, and thriving, emphasizing teamwork to deliver exceptional experiences. This role offers an opportunity to explore a career in a fun and dynamic setting.

Requirements

Minimum of two years of wedding and/or event coordination or equivalent administrative experience.
Ability to work full time in a fast-paced environment with changing priorities.
Ability to work early mornings, evenings, weekends, and holidays, when needed.
Self-motivated goal setter with the ability to multi-task and prioritize tasks provided from several individuals at one time.
Stellar organizational skills, flexibility, detail orientation and strong conceptualization abilities.
Exemplary communication skills and excellent interpersonal and problem-solving abilities.
Passion for service excellence and for creating an exceptional experience for all guests.
Enthusiastic and positive demeanor, with a professional appearance.
Computer proficiency, including MS Office products, reporting creation and POS systems.
Demonstrated ability to work well independently, and in a task-oriented, team environment, developing constructive and cooperative working relationships.

Nice To Haves

Group event/wedding coordination experience in a resort or event space preferred.

Responsibilities

Answer sales telephone lines in a timely manner, take messages, handle customer requests, and forward leads/inquiries to the appropriate salesperson immediately.
Assist clients when they are unable to contact managers and are seeking immediate assistance.
Assist Director of Commercial Sales & Marketing with reporting such as inquiries, due dates, cut-off dates, leads, etc.
Actively track various due dates and important follow-up items for payments, menu and event timelines.
Assist with email communications.
Ensure that Group Summaries have been completed and detailed by the sales managers for all incoming groups.
Assist in responding to inquiries, answering resort questions, and updating and maintaining data for the sales & events team.
Assist with FAM Trips, Client Events, Site Tours, etc., to support sales and ensure smooth communication before, during, and after an event.
Assist in preparation of the meeting/event room(s) and guestrooms for clients/events.
Help foster and promote a cooperative working climate, maximizing employee communication and morale.
Ensure efficient communication of events/groups with all departments throughout the resort, collaborating with other departments as appropriate to ensure smooth operations and event execution.
Assist in preparing various event documents including creation and printing of signage and menus.
Coordinate receipt and verification of rental equipment, flowers, decorations, etc., as well as other event needs within their daily schedule.
Support the team in billing for group events, from closing out bills in Versa/Agilysys to turning in invoices for special event purchases, including tracking and collection of pre-event deposits.
Assist in addressing guest complaints and problems in a professional manner to ensure a successful outcome.