SALES COORDINATOR

Premier Resorts Management Inc•Columbia, SC

30d•Hybrid

About The Position

This is an exciting opportunity to join our sales team in Columbia, South Carolina and support the direct sales activities of our area hotels. The Sales Coordinator will assist the sales team in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.

Requirements

High School diploma or vocational secretarial
Previous secretarial experience preferred
Ability to type 50 words per minute
Microsoft Outlook and related products
Alphabetizing, grammar and punctuation
Standard business letter formats
Strong hospitality skills

Responsibilities

Answering phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner.
Type correspondence, reports and forms as well as prepare simple written correspondence.
Prepare sales contracts within 24 hours of receiving original, using standard contact format set-up in PC or STS. Make group reservations and prepare rooming lists for incoming groups. Report pickup in STS after group departure.
Create new files and monitor trace files in accordance with SOP’s.
Prepare cover sheets, welcome packets, rooming lists and ASAP reports based on room blocks and customer information.
Assist sales manager on creative projects, such as proposals and special event invitations.
Maintain timely and effective paper flow and communications within the sales area.
Make reservations for corporate accounts as directed and ensure proper rates and billing notes are included.
Assist guest with charges and special requests in person, as needed.
Input group reservations directly into property management systems. Input pickup in sales reporting system after group departure.
Create welcome amenities and packets for incoming group and corporate guests.
Assist in prospecting new accounts through use of PMS reports.