Sales Coordinator - Ford

AAM - American Axle & Manufacturing•Detroit, MI

About The Position

The Sales Coordinator - Ford is responsible for supporting the Ford Customer account including managing order tracking, sales reporting, and ensuring on-time customer deliverables while collaborating with cross functional teams. In this role, you will consolidate, analyze, and prepare daily action summaries and sales tracking reports. Sales coordinators also assist with pricing documentation, program launches, and issue resolution while tracking and reporting sales metrics, customer volumes, and revenue performance.

Requirements

Bachelor's Degree in Business or Engineering
2+ years of experience in sales, working with major OEMs.

Nice To Haves

Ford experience a plus.

Responsibilities

Keeps sales management informed by submitting activity and results reports.
Resolves customer issues by investigating; developing solutions; preparing reports; making recommendations to management.
Contributes to sales and organization success by welcoming related, different, and new requests; helping others accomplish job results.
Gather and present all information required for the ISO audits of sales function.
Directly interface with external auditors to provide evidence and documentation of conformance to ISO procedures.
Review contracts for cost and quote information for accuracy and validity.
Contacts customer directly to resolve issues where appropriate.
Track and report sales metrics, customer volumes, and revenue performance.
Accurately maintains the contract price level and audits for discrepancies and contact customer or sales management for the program/account.
Works with sales management and product engineering to create and track cover letters/cost requests through AAM change management system.
Support sales forecasting & making recommendations.
Review output of change management system for validity and alignment with original request submitted.
Accurately maintains customer contractual capacity levels with Oracle database.
Gather and collect re-billable tooling evidence to support the customer invoicing.
Assist with new program launches.
Support quote preparation, pricing analysis, and commercial documentation for new business opportunities and engineering changes.
Maintain accurate customer data, sales records, contracts, and program documentation within ERP & Customer systems.
Prepare presentations, reports, and meeting material for leadership reviews and customer meetings.
All other duties as assigned.