Sales Coordinator

Pyramid Global Hospitality•Clearwater, FL

42d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly engaging, customer-focused individual to join their sales team as a Sales Coordinator at the Clearwater Beach Marriott Suites on Sand Key. This role is crucial in supporting the Sales Team by ensuring they have the necessary tools, supplies, and resources to deliver exceptional service. The Sales Coordinator will be responsible for creating positive guest interactions, providing accurate information about the resort and special events, and helping guests discover their "Wanderlust" experience. This is a great opportunity for a driven individual to grow their career in hospitality with a world-class property.

Requirements

High school diploma or equivalent.
Previous hotel or resort experience preferred.
Strong desire to make an impact on other people.
Outgoing and engaging personality.
Strong computer skills.
Excellent verbal and written communication skills.
Ability to work in a fast-paced setting.

Nice To Haves

Proven track record of providing exceptional service.
Open to learning and leading by example.
Responds in a professional and courteous manner to guests and team.
Supports the team both personally and professionally.
Experience in a hotel/resort.
Enjoy engaging with people from all over the world and making meaningful connections.
Takes steps to 'WOW' people.

Responsibilities

Answer incoming phone calls, qualify inquiries, and set up calls with Sales & Catering Sales Manager.
Send packages and answer general questions.
Create monthly recaps of leads and updates.
Assist in creating contracts, estimates, and site tours.
Create Sales & Catering kits and restock supply area as appropriate.
Control office supplies and order supplies when necessary.
Update Sales System with actuals after completion of events.
Send out Thank You Cards/Emails.