Scotbilt Sales Coordinator

Champion HomesWaycross, GA

About The Position

The Sales Coordinator position is a developmental role with the end goal of being a Zone Manager. During the developmental period, which could last months to years, the Sales Coordinator assists the Sales Manager and Zone Managers in all daily operations or activities involving the sales and marketing teams. This role involves developing product knowledge and production familiarity, handling communications for Zone Managers, processing orders, managing the production schedule, reporting order changes, managing website content, developing marketing materials, updating model files, and performing data analysis.

Requirements

  • Strong proficiency in Microsoft Office with heavy emphasis on Microsoft Excel
  • AI experience, such as ChatGPT
  • Verbal (person to person) Communication skills required
  • Ability to work well in a fast-paced environment
  • Attention to detail
  • Organized and able to Prioritize

Nice To Haves

  • College Degree in Business or Marketing preferred
  • AI experience is preferred
  • a creative mind is a must
  • Sales support and customer service experience a plus

Responsibilities

  • Develop product knowledge and production familiarity by performing quality walks and manufacturing facility inspections.
  • Answer phone calls, text messages, and emails for Zone Managers when they are out of the office.
  • Complete quote requests for Zone Managers when they are out of the office.
  • Process and log all new orders, order changes, and order cancellations in respective Excel documents.
  • Travel with Zone Managers periodically during the developmental period up to one week per quarter.
  • Manage the production schedule with the assistance of Sales Manager and General Manager by adjusting respective Excel documents, along with presenting new orders to production team 2 times per week.
  • Report all order changes accurately and expeditiously to entire management team to minimize impact on production and purchasing department efficiencies.
  • Manage website content by performing monthly website audits to ensure content is accurate and complete; Notify Sales Manager and Zone Managers of missing content.
  • Develop and distribute newsletters, flyers, product memos and other marketing materials as required.
  • Update and audit model files for photos, prints, schematics, and all other required documents.
  • Perform periodic data analysis that is vital to the success of the entire sales team. Examples include Top Model Reports, Top Dealer Reports, Model Turn Rates, Competitive Analysis.
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