Sales Coordinator

STOW Group•Romeoville, IL

13d•$65,000 - $80,000•Onsite

About The Position

The Sales Coordinator communicates with customers to track and maintain on-time deliverables and serves as the main point of contact for customer information regarding shipment and order tracking. This role supports the sales team with order entry, order acknowledgments, and general customer-related information.

Requirements

Proven experience in sales support, coordination, or administrative roles
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software
Attention to detail and problem-solving skills

Nice To Haves

Experience with SAP

Responsibilities

Coordinate and support daily activities of the sales team.
Inform clients of unforeseen delays or problems.
Provide training on how to use stow Calculator.
Calculate and prepare quotations with sales interaction and guidance.
Advise customers by phone and email of any changes to shipping or on-time delivery.
Enter orders in SAP & ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
Take care of commercial and administrative communication with customers.
Collaborate with other departments to ensure that sales and deliveries are handled efficiently.
Process sales orders accurately.
Maintain and update customer databases and CRM systems.
Communicate with clients regarding order status, delivery, and inquiries.
Liaise with internal departments to ensure smooth operations.
Handle customer complaints and escalate issues to the sales team as necessary.