Sales Coordinator
About The Position
The Sales Coordinator performs general office duties to support the hotel’s sales and marketing needs. The role uses sales techniques to maximize revenue while maintaining guest loyalty and satisfaction and ensuring the property remains in line with brand standards. The Sales Coordinator serves as a point of contact for clients and responds to their questions and requests. Arbor Lodging is a hotel investment and management company with hotels throughout the United States, Mexico, and the Caribbean. It manages properties for Marriott, Hilton, Hyatt, and IHG. Its service ethos is proactive and holistic, and its culture is people-focused, data-driven, and results-oriented.
Requirements
- At least 2 years of hotel front desk or reservations experience.
- At least 1 year of experience in a Sales Coordinator role.
- Strong computer skills.
- Ability to lift up to 30 pounds unassisted.
- Ability to work weekends and holidays as needed.
Responsibilities
- Assist clients with reservations and book reservations through the hotel database.
- Create group bookings, manage rooming lists, and handle changes.
- Assist clients with vouchers, folio inquiries, and billing inquiries.
- Serve as the point of contact for pick-up reporting.
- Distribute resume and BEO packets to teams.
Benefits
- Competitive salary.
- Annual review with potential for an increase.
- 401(k) program with company match.
- Additional benefits may be available.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
