Sales Coordinator | Hilton Aventura Miami

Shaner Hotels•Aventura, FL

1d•Onsite

About The Position

This role provides clerical, secretarial, and administrative support for the Sales department. The Sales Coordinator will be responsible for tasks such as dictation, typing, computer input, filing, tracing, answering telephones, and printing reports and departmental records. The position requires availability to work a flexible schedule, including weekends, holidays, and varied shifts, as needed. The Sales Coordinator will help ensure compliance with and completion of all daily operational procedures by the Sales department, maintain knowledge of all hotel services/features and hours of operation, and possess a working knowledge of office equipment, computer systems, and manual systems. Maintaining confidentiality and security of specified hotel information, correspondence, reports, and files is crucial. The role also involves familiarization with current customers and hotel accounts, a working knowledge of front desk and desk operations, and performing miscellaneous support services like filing, gathering information, organizing the sales office, and maintaining a neat and presentable sales work area. Effective communication with the General Manager, all other Department Managers, and staff is essential. Other duties as assigned.

Requirements

High school graduate.
Minimum 1-year administrative experience.
Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
Ability to provide legible communication.
Computer skills.
Previous guest relations training.
Familiarity with preparing statistical reports.

Responsibilities

Provides clerical/secretarial and administrative support for the Sales department, including dictation, typing, computer input, filing, tracing, answering telephones, printing reports and departmental records/logs.
Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
Maintain knowledge of all hotel services/features and hours of operation.
Maintain complete knowledge in the use of all office equipment, computer, and manual systems.
Maintain confidentiality and security of specified hotel information, correspondence, reports and files.
Familiarization with current customers and hotel accounts.
Working knowledge of the front desk and desk operations.
Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work area neat, clean, and presentable to clients or hotel staff.
Ensures communication with General Manager, all other Department Managers, and staff.
Other duties as assigned.