Sales Coordinator - Sheraton Detroit Metro Airport

Remington Hospitality•Romulus, MI

32d•Onsite

About The Position

The Sales Coordinator assists the sales team by accurately and efficiently performing the execution and coordination of all sales & catering functions. Provides assistance in the sales process by qualifying and booking inquiries when appropriate.

Requirements

Strong business communication and presentation skills, both verbal and written.
Ability to work independently, prioritize work and ask for clarification when needed.
Strong work ethic.
Proficiency with MS Word, Excel and PowerPoint.
Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously.
Accuracy, attention to detail and the ability to proof own work.
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

Create and execute catering sales action plans to impact need periods and/or specific function space revenue production.
Measure and achieve direct sales activity goals for client solicitations, outside sales calls and property site inspections.
Effectively utilize sales and marketing system for change log, TBA function space, BEO layout and consistency, menus, average checks, meeting space capacity and diagrams.
Maintain accuracy of any third party diagram software. Ensure diagrams are standard in client proposals and provided to banquet operations with Banquet Event Orders (BEO's).
Efficiency in the use of solicitation tools such as Knowland Group for identifying prospecting targets.
Ability to solicit seasonal, traditional and non-traditional wedding and other specialty menus.
Maintain budgeted sales/revenue booking goals on a monthly basis.
Answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Associate, and take accurate and detailed messages.
Assist in the sales effort by qualifying and when appropriate booking the business of pop up inquiries.
Assist the sales team in the area of telephone prospecting and outside sales blitzes by contacting the clients from an established list developed by the sales team.
Assist sales team retrieving rooming list, deposits and banquet guarantees when needed.
Make copies of room contacts, group resumes and rooming lists, BEO’s, daily reports and client evaluation forms and other items as required; distribute to the appropriate departments.
Maintain office filing system.
Efficiently sort and distribute mail for the hotel.
Assist sales and catering associates as needed.
May perform additional duties as required.