Sales Coordinator

Logan A/C & Heat Services • Dayton, OH

5d • Onsite

About The Position

Help homeowners take the first step toward comfort while building a rewarding career with one of Ohio's leading home service companies. Logan Services is seeking a customer-focused Sales Coordinator to help convert incoming customer inquiries into scheduled in-home sales appointments. If you enjoy talking with people, staying organized, and helping customers find solutions, this is an excellent opportunity to join a growing company that values your contributions and invests in your success. As a key member of our Sales Support team, you'll serve as the first point of contact for many customers, creating exceptional first impressions while supporting our Comfort Advisors and sales team.

Requirements

• Strong communication and customer service skills
• Excellent organizational and time management abilities
• Comfortable working in a fast-paced environment
• Ability to multitask while navigating multiple computer systems
• Strong attention to detail and follow-through
• Positive attitude with a team-first mindset
• Proficiency with Microsoft Office

Nice To Haves

• Experience in customer service, inside sales, appointment scheduling, call center, sales support, administrative support, or customer success
• Experience working with CRM or customer management software
• Experience in HVAC, plumbing, home services, retail, hospitality, or another customer-focused environment
• Experience converting customer inquiries into scheduled appointments

Responsibilities

• Answer inbound customer calls with professionalism and enthusiasm
• Schedule, confirm, and reschedule in-home sales appointments
• Follow up with customer leads to maximize appointment conversion
• Build rapport with homeowners while identifying their scheduling needs
• Maintain accurate customer information within CRM and scheduling systems
• Communicate with customers by phone, email, and text message
• Coordinate schedules with Comfort Advisors and the Sales team
• Partner with Customer Service, Dispatch, Marketing, and Sales to ensure a seamless customer experience
• Meet individual and team booking, scheduling, and customer satisfaction goals

Benefits

• Competitive hourly pay
• Performance bonuses and profit-sharing opportunities
• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Voluntary life insurance
• 100% company-paid life insurance and AD&D
• Traditional 401(k) with a 4% company match plus Roth contribution option
• Paid training and professional development
• Competitve PTO
• Paid sick time
• Stable full-time schedule
• Career advancement opportunities within a growing organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed