Sales Coordinator
About The Position
Support Account Managers by managing customer accounts and requests. Coordinate pricing, quotations, product samples, and documentation. Process and monitor customer orders from receipt through delivery. Partner with manufacturing, planning, logistics, and supply chain teams to ensure timely fulfillment. Communicate directly with customers regarding order status, delivery schedules, pricing, and account inquiries. Assist with sales forecasting and reporting. Investigate order discrepancies, customer concerns, and service-related issues. Track key performance indicators (KPIs) and maintain accurate customer records in SAP and Excel. A typical day involves responding to customer and account manager requests, creating quotes and processing orders, updating order status and delivery information in SAP, coordinating with internal teams to resolve supply chain or delivery issues, supporting account reviews and customer service initiatives, and managing multiple priorities across several customer accounts.
Requirements
- Excel
- SAP
Responsibilities
- Support Account Managers by managing customer accounts and requests.
- Coordinate pricing, quotations, product samples, and documentation.
- Process and monitor customer orders from receipt through delivery.
- Partner with manufacturing, planning, logistics, and supply chain teams to ensure timely fulfillment.
- Communicate directly with customers regarding order status, delivery schedules, pricing, and account inquiries.
- Assist with sales forecasting and reporting.
- Investigate order discrepancies, customer concerns, and service-related issues.
- Track key performance indicators (KPIs) and maintain accurate customer records in SAP and Excel.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
