Sales Coordinator

FERGUSON
$15 - $24Remote

About The Position

Ferguson is seeking the right individual to fill an immediate need for a Sales Coordinator for post-sales support! This role is approved to be either Remote within the United States or Hybrid for associate in Newport News, VA, in accordance with company policy. Ferguson is a project success company providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. As a leading value-added distributor of residential and commercial plumbing supplies and pipe, valves and fittings in the U.S., we exist to make our customers’ complex projects simple, successful and sustainable. The professionals we serve help transform the world we live in, and we are their trusted partners with the scale to provide peace of mind. Founded in 1953, Ferguson is part of Ferguson plc, which is listed on the New York Stock Exchange (NYSE: FERG) and London Stock Exchange (LSE: FERG). With approximately 36,000 associates across 1,700 locations, Ferguson plc serves customers in all 50 states, Canada, Puerto Rico, Mexico and the Caribbean.

Requirements

  • Prior sales and/or customer service experience
  • Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
  • Results oriented and service minded
  • Strong attention to detail, demonstrated integrity and professionalism
  • Ability to learn quickly and multi-task as well organize and prioritize work
  • Ability to effectively communicate both verbally and in writing
  • Continued focus on improving system efficiencies and business practices
  • The ability to thrive in an inclusive environment

Nice To Haves

  • Experience with Salesforce or other CRM software is a plus

Responsibilities

  • Managing the purchasing, maintenance, and delivery timelines for orders
  • Proactively communicate order status via phone and email
  • Prioritize and complete work in order from high priority to low priority
  • Help improve customer satisfaction by ensuring accuracy and timely processing of orders

Benefits

  • health, dental, vision, paid time off, life insurance and a 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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