Sales Coordinator HCC

BC LYND HOSPITALITY LLC•Harlingen, TX

6d•$14 - $14•Onsite

About The Position

The Full-Time/Part-Time Sales Coordinator for the Harlingen Convention Center is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth Hotel operation of Sales. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Requirements

High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
At least 1 to 3 years of progressive experience in a conference center or related field preferred.
College course work in related field helpful.
Computer knowledge/skills such as Microsoft Excel, Word, PowerPoint, and Outlook Preferred.
Delphi and Quore knowledge preferred.
TEAMS knowledge preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of associates and customers in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by associates and customers.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with clients and associates in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with BC Lynd’s standards, as required by scheduling, which will vary according to the needs of the conference center.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
Comply with BC Lynd’s standards and regulations to encourage safe and efficient hotel operations.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other conference center related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating customer or operational needs.

Responsibilities

Answer telephone and email messages.
Respond accordingly.
Open and distribute mail.
Maintain and stay abreast of the latest computer programs/innovations such as Microsoft Excel, Word, PowerPoint, and Outlook (as applicable).
Filing of all pertinent correspondence in a timely manner.
Type all correspondence pertaining to department.
Prepare and send month end accounting spreadsheets.
Participate in event payment collections and past due collections.
Learn and update Quore with upcoming events.
Maintain adequate inventory of office supplies.
Responsible for the smooth operation of the office.
Qualify incoming leads to the correct sales manager.
Perform Convention Center Site Tours in the event a Sales Manager is not available.
Assist clients and event managers with AV, and F&B should a sales manager not be available.
Type and distribute meeting minutes.
Maintain trace file as needed.
Learn the proper way to prepare and folder and the correct turnover process.
Prepare and distribute Banquet Event Orders (BEOS) as per client needs (Catering Only).
Assist with daily operations of the conference center as needed.
Assist in copying/faxing/scanning/mailing.
Greet customers/clients/associates when necessary.
Attend meetings/training as required by management.
Attend a weekly sales meeting with the Dual Director of Sales.