Sales Coordinator

Mainsail Lodging & Development•Dunedin, FL

1d•Onsite

About The Position

About the Fenway Hotel Originally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development hotel and a member of the prestigious Autograph Collection® of Marriott International, Inc. The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. This Historic Jazz inspired property has created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you. It’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel. Can you sing along? Apply today! Tampa Bay Top Workplaces “Voted a Top Workplace! Mainsail Lodging & Development was named a 2025 Top Workplace by the Tampa Bay Times—a reflection of our positive culture, growth opportunities, and commitment to our team. Join us!”

Requirements

High School diploma or equivalent
Associate Degree (AA) from 2 year college and/or two to three years of related experience or training
Equivalent combination of education and experience
Hotel management training and reservations training desired
English language both written and spoken
Strong computer skills including excellent knowledge of Word and Excel software programs.
Proficiency in one or more of the following systems: Marriott CI/TY, MARSHA, or Opera
Perform job functions with attention to detail, accuracy and speed to meet deadlines.
Multi-task prioritizes, organize, delegate work and follow through. Analyze and resolve problems.
Knowledge of market trends, competition and key customers of the hotel.

Responsibilities

Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Mainsail Lodging and Development standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform.
Comply at all times with Mainsail Lodging and Development standards and regulations to encourage safe and efficient hotel operations.
Maintain Sales files in an organized fashion and as per specified standards.
Type and process all contracts, proposals, memos and general correspondence for sales/catering staff.
Process and distribute all event orders, banquet checks, revisions, guarantees, event reports, group resumes and Daily Event Sheets for the Events Team.
Answer phones for sales/catering staff if not picked up by third ring; Record messages as appropriate. Qualify incoming inquiry calls and ensuring all inquiries are dealt with accurately, timely and in a professional manner.
Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Type, process and distribute all RFP’s as directed by Director of Sales.
Type sales contracts, BEO’s, correspondence, reports, forms, direct mail pieces, etc., as needed by sales and events team.
Assist managers on creative projects including proposals, direct mail pieces, invitations, special events, etc.
Maintain timely and effective paper flow and communication within department and to other departments.
Maintain flow of sales contracts through proper distribution to client, team, and to appropriate dept. head.
Work with Events Team on detailing upcoming functions as needed, obtain guarantees, confirm arrangements, etc.
Assist guests and clients with small changes, requests, etc., and completes needed paperwork for Manager.
Site inspections for the department as needed including meeting with walk-ins if sales team is unavailable.
Enters group leads, builds opportunities and quotes in CI/TY
Maintain constant paper flow of thank you letters for groups/functions and distributes accordingly to departments and maintain in files.
Monitor/Ordering of office supplies and sales collateral to ensure we are properly stocked at all times with full packets, collateral, supplies and promotional items.
Organize in house deliveries, amenities, welcome letters, transportation schedules, etc. as needed.
Other items as they relate to the Sales and Marketing effort of the hotel as well as any other items as needed by entire management staff.
Coordinate and prepare EO for special events as directly by General Manager or Director of Sales.
Be knowledgeable about and follow the company's mission statement and values. Understand who our guests are and how we service our guests, demonstrate professionalism, take ownership and ensure guest satisfaction