Sales Coordinator - 6months FTC
About The Position
The Sales Coordinator will deliver an exceptional customer experience by receiving and accurately processing orders and enquiries, ensuring every request is handled with care and completed to the customer’s full satisfaction. This role contributes to achieving team KPIs by maintaining high accuracy levels, meeting response-time standards, and supporting overall service performance. The Sales Coordinator will work closely with branches within their region and other departments to coordinate stock transfers and order movements, keeping customers informed throughout. Partnering with the regional BDM and Branch Manager, they will actively support sales growth by identifying opportunities, developing new business, and championing Lindab's products and services. The role also involves working at the trade counter, managing cash and card payments, and ensuring all transactions meet company procedures. The Sales Coordinator is central to building strong customer relationships, supporting KPI achievement across the team, and helping maintain Lindab's high standards.
Requirements
- Strong knowledge and experience within customer service, order processing, or a commercial sales environment.
- Understanding of the importance of accuracy, communication, and customer satisfaction in a fast-paced setting.
- Experience working with systems such as ERP, quoting tools, or stock management platforms.
- Organised, proactive, and confident communicating with customers and colleagues.
- Commercially aware, solution-focused, and comfortable managing multiple tasks at once.
- Structured, efficient, and focused on delivering a positive experience.
- Experience in customer service, order processing, or a similar role.
- Familiarity with ERP or sales/quoting systems.
- Experience handling payments in a Trade Counter setting (cash/card).
- Understanding of logistics or stock coordination processes.
- Ability to work closely with cross-functional teams (BDMs, Branch Managers, other regional branches, Credit Control, Logistics).
Responsibilities
- Receive and accurately process orders and enquiries.
- Ensure customer requests are handled with care and completed to the customer’s full satisfaction.
- Contribute to achieving team KPIs by maintaining high accuracy levels and meeting response-time standards.
- Coordinate stock transfers and order movements with regional branches and other departments.
- Keep customers informed throughout the order process.
- Support sales growth by identifying opportunities and developing new business.
- Champion Lindab's products and services.
- Manage cash and card payments at the trade counter.
- Ensure all transactions meet company procedures.
- Build strong customer relationships.
Benefits
- 6 month FTC
- Salary £25,775.88
- Opportunities to develop and grow professionally
- Genuinely great colleagues who want to see the company and each other succeed
- 25-days annual leave, + 8 days statutory Bank Holidays and Christmas / New Years closure
- Company Occupational Sick Pay
- Company Bonus Scheme
- Group Life Assurance
- Free parking
- Corporate workwear inc. PPE
- Company Pension contribution matched at 4%
- Part of the Mental Health Charter: Wellbeing app, Mental Health Champions, EAP program and discounts on counselling
- Online retail discounts & savings including; gym, holidays, hotels and family days out
- Long Service Awards
- Annual flu jab
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
