Sales Coordinator - Sarasota

CoolToday•Sarasota, FL

1d•$18 - $23•Onsite

About The Position

CoolToday is currently seeking a Sales Coordinator to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our Sales Coordinators are an integral part of our team as they are one of the first impressions of our company to our customers by scheduling service appointments, ensuring our schedules are big properly managed, calling to confirm appointments and processing many different types of paperwork. Successful candidates will have high attention to detail, the ability to multi-task and be highly organized. This position is primarily responsible for coordinating installations for maximum customer satisfaction while maintaining a high level of profitability through efficiency and productivity. We are Florida’s premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community.

Requirements

High School Diploma or GED
Experience in Office Administration, Appointment Scheduling or Dispatch
Excellent organizational skills
Advanced Microsoft Excel skills
Ability to balance multiple priorities at one time.
Experience working with customers and providing outstanding service.
A minimum of 2-year call center experience.
Detail orientated.
Excel
Multi-tasking abilities
Proficient outbound phone skills
Proficient written and computer skills

Nice To Haves

Experience with Service Titan a plus!
Trades Experience a Plus
Service Titians a Plus

Responsibilities

Schedule installation appointments for all locations via phone and email
Create purchase orders for equipment and coordinate delivery as needed.
Call customers to confirm service appointments.
Ensure service appointments are filled each day by continuously reviewing the schedule and maintaining flexible client lists.
Reassign and reschedule service appointments as needed to drive revenue generation.
Coordinate with vendors and subcontractors on scheduling changes.
Provide field support with paperwork processing as needed.
Work with install Managers to address scheduling bottlenecks or issues.
Create daily reports.
Provide all clients with a 5-Star experience!
Ensure all actions are in alignment with company core values.
Maintain communication with clients and internal teams.
Outbound dial all lead generated to schedule appointments.
Complete email and text communication with perspective clients