Sales Coordinator

Crestline Hotels and Resorts•Orlando, FL
•Onsite

About The Position

Springhill Suites and Fairfield Inn & Suites Orlando at SeaWorld is seeking a dynamic Sales Coordinator to be the heartbeat of our sales team. This role supports strategy, builds relationships, and ensures every detail shines. The Sales Coordinator will assist in the execution of the administrative process, service, detail, and efficiently communicate to all departments the group needs from the time of booking through check out date. This includes executing the non-selling functions of the department to allow sales staff maximum time for soliciting and securing additional business for the hotel, efficiently performing all assigned sales duties including processing incoming leads and executing sales reporting requirements, ensuring all deadlines are met, performing assigned duties, maintaining sales data files, and acting as a liaison between hotels and clients.

Requirements

  • Associate's Degree (two-year college or technical school): or Work Equivalent
  • Must be proficient in Microsoft Office products to include Word, Excel, and Outlook

Nice To Haves

  • Experience in a hotel or related industry preferred

Responsibilities

  • Assist the sales staff in all sales-related duties for group, corporate and catering-related businesses.
  • Process all incoming business leads as directed by DOS or GM
  • Assist in the servicing of in-house groups from the sales office.
  • Act as a liaison between hotel sales office and client.
  • Maintain files and sales databases as per company standards
  • Ensure efficient communication of group needs to hotel operations staff.
  • Execute assigned sales reporting and ensure all deadlines are met
  • Follow-up on all special projects and assignments given by the DOS
  • Other responsibilities as assigned. Responsibilities are subject to change.
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