Sales Coordinator | AC Hotel Downtown San Jose
About The Position
The Sales Coordinator will perform administrative functions, organize calendars and department meetings, read/route incoming mail, and draft routine correspondence. They will also manage sales-related telephone calls, handle inbound RFPs, prepare and distribute event reports, and assist with sales-related external documents. This role involves managing deposits, maintaining accurate records, developing interdepartmental relationships, and finalizing billing for groups. Additionally, the Sales Coordinator will assist managers during event execution and complete special projects as needed.
Requirements
- 1-2 years related experience and/or training
- Strong written and verbal communication skills, including: The ability to write, proofread and edit reports, business correspondence, and sales contracts.
- Effectively present information and respond to questions from team members, managers, clients, guests and general inquiries.
- Ability to carry out instructions provided in written and oral format.
- Ability to add, subtract, multiply and divide in all applicable units of measure, using whole numbers, fractions, percentages, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to compute discounts, commissions, proportions, and percentages.
- Strong computer literacy in Microsoft Office, especially Outlook, Word, Excel and PowerPoint.
- Strong knowledge of Social Media Platforms and Trends
- Detail oriented with strong multi-tasking and organizational skills.
- Ability to solve problems and make decisions in routine situations.
- Strong personal skills, including time management, planning and organizing, and delivery of results.
- Positive can-do attitude and the ability to adapt to a variety of situations.
- Must adhere to Columbia Hospitality Policies and Procedures.
Responsibilities
- Performs administrative functions, organizing calendars and department meetings, reading/routing incoming mail, drafting routine correspondence; designs and maintains organization systems.
- Answers all sales related telephone calls, take clear/concise messages, provides information, and/or directs call to appropriate team member.
- Manages all inbound RFPs assigning them to the appropriate sales contact, and lead reporting.
- Prepares/distributes events reports, including the group resume and BEO packet; Facilitates and leads BEO resume meetings
- Assists with preparing e-proposals, sales agreements, and other sales related external documents.
- Handles deposits, maintains accurate record of receipt, recording in appropriate platforms, and ensures delivery to accounts receivable.
- Develops and maintains favorable working relationships and open communication with all departments.
- Responsible for definite agreement process, including turnover from sales to events.
- Process sales department invoices and expenses: maintain digital files, handoff to accounting, organize and track as needed.
- Finalize billing for groups and work with accounting to ensure accuracy
- Responsible for assisting managers during execution of events.
- Assist with special projects and completing ad hoc assignments as needed as necessary.
Benefits
- Salary Range: $29/hour
- Paid Time off & Holiday Pay
- Medical, Dental, Vision, Disability, 401K
- HSA/FSA Plans -with employer contribution
- Employer-Paid Life Insurance
- Paid On-Site Parking
- Referral Bonus
- Discounted Lodging and Food & Beverage
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
