Sales Coordinator

Atrium Hospitality • Cary, NC

13d • Onsite

About The Position

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

This role supports the sales team by handling inquiries, leads, phone calls, reports, and general admin work. The Sales Coordinator will assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions. They will also help prepare proposals, contracts, and group documentation, including uploading signed agreements. Additionally, the role may involve managing on-property social media accounts, collaborating with Convention and Visitors Bureaus, managing office supplies, and assisting with research, billing questions, reward points, and brand systems like Delphi or OnQ.

Requirements

• At least 1 year of customer service or administrative experience.
• Friendly, detail-oriented multitasker with excellent written and verbal communication.
• Comfortable working in Microsoft Office.
• Able to sit at a desk and manage phone, email, and system tasks for most of the day.

Nice To Haves

• Experience with hotel systems like Delphi.fdc or Opera.

Responsibilities

• Support the sales team by handling inquiries, leads, phone calls, reports, and general admin work.
• Assist group, catering, and business travel clients with reservations, rooming lists, updates, and questions.
• Help prepare proposals, contracts, and group documentation, including uploading signed agreements.
• Manage on-property social media accounts (if applicable), including posting and responding to guest reviews.
• Collaborate with Convention and Visitors Bureaus, manage office supplies, and pitch in wherever needed.
• Assist with research, billing questions, reward points, and brand systems like Delphi or OnQ.

Benefits

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed