Sales Coordinator Supervisor

Crown Equipment Corporation•Johns Creek, GA

36d•Onsite

About The Position

Crown Equipment Corporation, a global leader in lift truck manufacturing, is seeking a Sales Coordinator Supervisor to oversee and support a team of coordinators. This role involves managing daily operations, ensuring accuracy and efficiency in sales order processing, inventory management, and equipment ordering. The supervisor will also be responsible for training, evaluating, and developing the team, as well as collaborating with various departments to enhance customer satisfaction and implement improved operating procedures.

Requirements

5-7 years related experience
Associate degree
Non-degree considered if 6+ years of related experience along with a high school diploma or GED
Occasional travel (0-5%)
Occasional overnight stays (0-5%)
Legally authorized to work in the United States

Nice To Haves

Prior company sales coordinator or supervisory experience preferred
Good computer skills and working knowledge of Microsoft Office programs
Good communication, relationship building, and time management skills
Problem solving capability, strong sense of urgency, responsibility, and self-motivation with an ability to work in a team environment
Ability and willingness to work outside normal business hours to prepare for sales activities may be required.

Responsibilities

Supervise and assist coordinators with beginner, intermediate, and complex issues.
Provide training to coordinators and continually seek ways to advance their skills and capabilities.
Evaluate and anticipate team’s work volume and assign work accordingly.
Monitor coordinators’ work for accuracy and compliance with standard procedures.
Review, modify, develop, and implement office support operating procedures to maximize efficiency and ensure compliance with Accounting, Tax, Audit & Legal departments.
Running and maintaining reports for new key metrics such as Days on Inventory and Days Sales Outstanding.
Work with all departments to ensure customer satisfaction.
Manage sales order status and inventory for timely and accurate invoicing.
Order equipment and ensure accuracy in specifications, pricing, delivery, and costing.
Responsible for coaching, motivating, and developing direct reports.
Assist with special projects as needed.