Sales Coordinator - Group

Sentara Health•Doral, FL

1d•Hybrid

About The Position

Sentara Health Plan AvMed Miami in Doral, Florida is looking to hire a Sales Coordinator- Group. This is a Hybrid position with 2 days in office and 3 days remote. The Sales Coordinator supports the Sales and Account Executive by processing quote/proposal requests timely and accurately in response to new and/or renewing business. Processes sold new/renewing business installations in a timely manner, ensuring groups are installed well in advance of the solicited effective date. Follows-up with Underwriting, Enrollment and other functional areas to ensure group installations are acted upon timely and any pending matters resolved. Reconciles enrollment against the systems to identify plan and membership discrepancies and acts as a liaison between the Sales Rep and the technical teams to resolve them. Provides administrative and technical support to the Sales Team by ensuring eligibility rosters, stepwise censuses, and other required documents are complete and accurate. Keeps up with changes and maintains working knowledge of AvMed’s Product Portfolio and underwriting guidelines for all AvMed products. Assists management with the Monthly Renewal Process and Renewal Change requests, as assigned. Identifies opportunities to improve the sales process and enhance customer service to internal and external clients.

Requirements

High School Grad or Equivalent
2 years data management with emphasis in accuracy
Experience in Word, and Excel
Experience in Customer Relationship Management (CRM) system preferred.

Nice To Haves

Associated degree

Responsibilities

Processing quote/proposal requests timely and accurately in response to new and/or renewing business.
Processing sold new/renewing business installations in a timely manner, ensuring groups are installed well in advance of the solicited effective date.
Following-up with Underwriting, Enrollment and other functional areas to ensure group installations are acted upon timely and any pending matters resolved.
Reconciling enrollment against the systems to identify plan and membership discrepancies and acting as a liaison between the Sales Rep and the technical teams to resolve them.
Providing administrative and technical support to the Sales Team by ensuring eligibility rosters, stepwise censuses, and other required documents are complete and accurate.
Keeping up with changes and maintaining working knowledge of AvMed’s Product Portfolio and underwriting guidelines for all AvMed products.
Assisting management with the Monthly Renewal Process and Renewal Change requests, as assigned.
Identifying opportunities to improve the sales process and enhance customer service to internal and external clients.

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Pet Insurance
Legal Resources Plan
Annual discretionary bonus if established system and employee eligibility criteria is met.