Sales Consultant

Kimbrell's Home Furnishings•Belton, SC

12d•Onsite

About The Position

The Sales Consultant is responsible for delivering exceptional customer service while driving sales performance through consultative selling, relationship building, and proactive business development.

Requirements

High school diploma or equivalent preferred; equivalent combination of education and relevant sales or customer service experience will be considered
Previous retail, sales, or customer service experience preferred
Previous social media business building experience preferred
Demonstrated ability to achieve sales targets and deliver strong customer experiences
Basic computer skills and ability to learn point-of-sale and financing systems
Ability to perform physical job requirements, including lifting and moving merchandise with or without accommodation
Willingness to work a flexible retail schedule, including evenings, weekends, and holidays
Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs
Strong customer service and relationship-building skills with a consultative sales approach.
Proven ability to meet or exceed sales goals with a high level of motivation and competitive drive.
Effective verbal and written communication skills, including professional phone etiquette.
Ability to influence purchasing decisions through product knowledge and solution-based selling.
Organizational skills with attention to detail in documentation and transaction processing.
Basic mathematical proficiency for calculating totals, pricing, and financing terms.
Ability to multitask, prioritize, and manage time effectively in a retail environment.
Strong problem-solving skills with the ability to resolve customer concerns promptly.
Ability to work both independently and collaboratively within a team.
Physical capability to lift, move, and arrange furniture (10–100+ pounds).

Nice To Haves

Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs

Responsibilities

Deliver exceptional customer experiences by engaging customers in a professional, courteous, and consultative manner aligned with Kimbrell’s Sales Model
Proactively drive business growth by generating store traffic and increasing sales through strategic social media engagement, community outreach, and local partnerships
Build and maintain strong customer relationships to drive repeat business and referrals while representing the company brand
Achieve established sales goals through proactive customer engagement, follow-up, and business development activities
Promote products, financing options, and add-on solutions to maximize sales and overall transaction value
Maintain current knowledge of product offerings, warranties, and promotions to support informed customer decisions
Accurately complete sales documentation, quotes, and order details in compliance with company policies
Process transactions (cash, credit, and installment sales) accurately and ensure proper handling of payments and receipts
Maintain accountability for cash handling and resolve transaction discrepancies in collaboration with management
Support showroom operations by maintaining a clean, organized, and visually appealing sales floor
Assist with merchandising, product assembly, and furniture movement as needed
Adhere to all company policies, procedures, and professional conduct expectations
Perform other duties as assigned