Sales Consultant - Full Time
About The Position
As a CA Sales Consultant Trainee, you will be the face of CarMax, delivering an iconic customer experience that sets us apart. Your mission is to help customers find the right vehicle for their lifestyle—not just the most expensive option—by building genuine relationships and understanding their needs. At CarMax, honesty and transparency are the foundation of our success, and those same qualities will help you thrive in this role. No prior auto sales experience? No problem! We provide paid training, a dedicated personal sales mentor, and continuous development opportunities. If you bring strong interpersonal skills and a passion for helping people, we’ll give you the tools to succeed. This role offers career growth potential, with paths to mentorship, management, and leadership for those ready to learn and excel.
Requirements
- Sales or customer service experience in retail or similar environments preferred.
- Strong listening and communication skills with a customer-focused mindset.
- High level of self-motivation and ability to work independently and as part of a team.
- Comfort with technology for processing transactions and accessing inventory information.
- Ability to adapt in a fast-paced, dynamic environment.
- Commitment to integrity and transparency in every customer interaction.
- Willingness to learn and grow through CarMax-provided training and mentorship.
Responsibilities
- Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
- Guide customers through the entire process, including appraisals, test drives, and financing applications.
- Deliver an exceptional experience by listening actively and providing clear, honest information.
- Complete accurate documentation for all transactions to ensure a smooth and transparent process.
- Collaborate with team members to meet customer needs and achieve store goals.
- Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Benefits
- Paid training
- Dedicated personal sales mentor
- Continuous development opportunities
- Career growth potential
- Paid sick time
- Vacation time
- Paid holidays
- Floating holiday
- Holiday Premium Pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
