Sales Consultant (Pipeline)

Career Opportunities with Now Optics•Willow Grove, PA

9d•Onsite

About The Position

Stanton Optical is seeking self-motivated individuals for a Sales Consultant role where they are in charge of their earning and career potential. This position is for a dynamic, exciting, and results-driven, fast-paced environment with tremendous growth opportunities. As a Sales Consultant, you will create an easy and memorable experience for all patients and customers by assisting them throughout the unique sales process to fulfill their eyewear needs. Stanton Optical is among the nation’s fastest growing, full-service retail optical centers, dedicated to offering customer service and quality eyewear at affordable prices. Our team members share and support the Vision, Mission, and Values of our parent company, Now Optics: Vision: Modernizing the eye care experience for all people. Mission: Making eye care easy. Values: iCARE (Integrity, Collaboration, Accountability, Respect, Empowerment).

Requirements

1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
Ability to multitask, prioritize, and be flexible with changing business needs in a team environment.
Skills necessary to communicate effectively with a diverse group of people.
High school diploma or equivalent required.
Schedule flexibility; work hours will be determined based on business needs.

Nice To Haves

Optical experience is a plus.

Responsibilities

Greet patients and customers as they enter the store, identify their needs to ensure an easy and memorable experience while providing promotional products and services available.
Assist patients and customers to choose eyewear that best fits their budget requirements as well as eye care needs.
Troubleshoot and identify problems related to prescription.
Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
Attain sales goals established while complying with company and local policies and procedures.
Adhere to quality control standards including OSHA and other safety requirements.
Ensure brand standards by performing basic housekeeping duties when necessary.
Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
Other duties as assigned and required.