Sales Consultant (Navajo Speaker a Plus)

Career Opportunities with Now Optics•Farmington, NM

2d•Onsite

About The Position

Stanton Optical is seeking dynamic, exciting, and results-driven Sales Consultants to join their team. In this role, you will create an easy and memorable experience for patients and customers by assisting them through the unique sales process to fulfill their eyewear needs. This position offers the opportunity for individuals to be in charge of their earning and career potential within a fast-growing company. Stanton Optical is a leading optical retailer dedicated to offering customer service and quality eyewear at affordable prices, featuring desirable optical brands. The company operates under the Vision, Mission, and Values of its parent company, Now Optics: Vision: Modernizing the eye care experience for all people. Mission: Making eye care easy. Values: iCARE (Integrity, Collaboration, Accountability, Respect, Empowerment). Stanton Optical is described as the fastest growing, founder-led, and privately owned eye care provider in the United States, fostering innovation and creativity in a flexible, dynamic work environment.

Requirements

1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
Ability to multitask, prioritize, and be flexible with changing business needs in a team environment.
Skills necessary to communicate effectively with a diverse group of people.
High school diploma or equivalent required.
Schedule flexibility; work hours will be determined based on business needs.

Nice To Haves

Navajo Speaker a Plus
Optical experience is a plus

Responsibilities

Greet patients and customers as they enter the store, identify their needs to ensure an easy and memorable experience, and provide information on available promotional products and services.
Assist patients and customers in choosing eyewear that best fits their budget requirements and eye care needs.
Troubleshoot and identify problems related to prescriptions.
Resolve customer complaints, diffuse unsatisfied patients, and provide solutions to remedy situations.
Attain sales goals while complying with company and local policies and procedures.
Adhere to quality control standards, including OSHA and other safety requirements.
Ensure brand standards are met by performing basic housekeeping duties when necessary.
Execute simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite the delivery of eyeglasses, ensuring customer orders are delivered accurately and on time.
Ensure brand standards are met in the lab area and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
Perform other duties as assigned and required.