BMW Sales Consultant/Client Advisor

Schomp•Highlands Ranch, CO

5d•Onsite

About The Position

BMW is seeking a Sales Consultant/Client Advisor to join their team in Highlands Ranch, CO. This full-time position involves building rapport with guests, creating long-term relationships, and guiding them through the sales process to find the best vehicle for their needs. The role utilizes Schomp's transparent sales model, offering a seamless and upfront pricing experience. The ideal candidate is a high achiever with a passion for customer service and a desire to work in a collaborative team environment.

Requirements

Excellent communication, presentation, and interpersonal skills
Experience in product or retail sales preferred
Competitive drive
A heart for customer care and demonstrated ability to provide excellent customer service
Availability to work retail hours including Saturdays and holidays
High School Diploma or equivalent required
Valid Driver’s License
Clean driving record with minimal accidents, points or moving violations
Able to use/learn to use: CRM database, Google Suite and other automotive software products as required

Responsibilities

Build and maintain lasting relationships with customers and referrals
Obtain expert product knowledge and confidently describe or demonstrate vehicle technology, features, and accessories
Identify and understand the customer's needs, preferences, and budget, and assist them in their selection by providing vehicle options that meet their needs
Promote vehicle protection plans such as GAP, service, dent, or windshield
Lead the sales finance process with each customer
Partner with the Finance team on customer financing options based on their credit, budget, down payment, and trade-in values
Use the Client Relationship Management system to manage customer relationships and interactions, schedule appointments, and respond to Internet leads