Sales Commission Specialist

Milton CATMilford, MA
$62,000 - $80,000Hybrid

About The Position

Milton CAT is hiring an experienced Sales Commission Specialist to put their stamp on our new program! Our company recently developed new sales commission plans, and invested significantly in the automation and data tools supporting the company’s business, financial, payroll and commission data. We’re seeking a highly organized, tech-savvy specialist to help rollout, workflow design, and administration of the new program. The first year will be focused on learning the software, understanding the process, and building relationships with departments, managers and employees involved. The primary focus is commissions administration and analytics, supporting both sales compensation and sales planning processes. This position requires partnering with Sales, Sales Operations, Finance, HR, and Operations to ensure the accurate calculation, tracking, and payment of sales team commissions in alignment with compensation plans. Responsibilities also include resolving disputes, generating performance reports, and maintaining data integrity.

Requirements

  • 2-5 years of experience working with sales compensation tools (e.g., CaptivateIQ, Xactly, Everstage)
  • 2-5 years of experience in Sales Operations, Sales Planning, Commissions, or related analytical role.
  • Strong Microsoft Office skills, including advanced Excel skills required
  • Exceptional attention to detail with the ability to manage large datasets and ensure data accuracy
  • Strong analytical and problem-solving skills with the ability to identify trends and inconsistencies
  • Excellent verbal and written communication skills
  • Strong organizational and time management skills with the ability to manage multiple priorities
  • Self-starter with the ability to work independently while collaborating cross-functionally
  • Strong sense of ownership and accountability with proven follow-through
  • Ability to adapt in a fast-paced environment and support evolving business needs

Nice To Haves

  • Heavy equipment/machinery industry a plus.
  • Bachelor's degree in Business Administration, Finance, Analytics, or related field preferred
  • Experience supporting sales operations, commissions, or data-driven processes preferred
  • ERP/CRM experience and reporting tools like Power BI a plus

Responsibilities

  • Own execution and support of commissions processes within CaptivateIQ (CIQ) system, including data validation, payout review, adjustments, spiffs, true-ups, issue resolution, and responding to rep inquiries
  • Ensure accuracy and alignment of data across Dynamics 365 ERP, CIQ, and planning/reporting tools
  • Support and execute components of quota planning processes, including data preparation, tracking, and performance analysis
  • Build, maintain, and validate reporting related to commissions, quota attainment, and sales performance
  • Identify and address data inconsistencies, process gaps, and opportunities for improvement across systems and workflows
  • Partner cross-functionally with Sales, Finance, HR, and Operations to support planning and compensation processes
  • Create and maintain process documentation, calculation login, operational procedures, standardization, and system enhancements (CIQ, ERP, reporting tools)
  • Support ad hoc analysis and business needs related to sales planning, compensation, and performance
  • Take on additional responsibilities aligned to sales operations, planning, and compensation, or general HR support as business needs evolve

Benefits

  • Background checks, drug testing, and health assessments are required as part of our pre-employment process.
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