Sales Coach

Teleperformance • Toronto, ON

9d • Onsite

About The Position

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Requirements

• Bachelor’s degree in Business, Sales, Communications, or related field preferred.
• At least 3 years of proven experience in a sales coaching, training, or sales leadership role.
• Possesses a strong understanding of foundational and advanced sales techniques, paired with excellent facilitation, presentation, and interpersonal communication skills.
• At least 3+ years of demonstrated experience in designing, implementing, and evaluating sales training programs, along with excellent facilitation, presentation, and interpersonal communication skills.
• Skilled in coaching both individual contributors and leaders to improve performance, with the ability to motivate and influence individuals at all levels of the organization.
• Ability to navigate a complex sales environment and bridge conversations on different levels of the organization.
• Strong analytical mindset with the ability to use data to drive coaching strategies.
• Familiarity with sales enablement tools, CRMs, and performance dashboards.
• Ability to organize work independently and meet agreed upon timelines.

Nice To Haves

• Process Excellence
• Collaboration
• Communication
• Emotional Intelligence
• Open-Mindedness
• Critical Thinking
• Solution Orientation
• Entrepreneurship
• AI Proficiency
• Data Literacy

Responsibilities

• Developing and delivering comprehensive foundational sales skills training for all new hires.
• Designing and facilitating upskilling and progressive sales training programs to continually elevate the sales acumen of our existing team.
• Collaborating closely with leadership to foster a vibrant, high-performance sales culture.
• Coaching leaders on effective sales mentorship, motivational techniques, and how to embed sales principles into daily operations.
• Monitoring team/program level sales performance to identify coaching opportunities at leadership level.
• Providing actionable feedback and conducting regular coaching sessions.
• Aligning training objectives with key business goals and sales metrics.
• Gathering feedback from participants and stakeholders to refine training initiatives.
• Staying updated on industry trends and best practices to ensure training relevance.
• Utilizing tools and data analytics to assess training impact and iterate improvements.

Benefits

• Comprehensive health benefits, which may include medical, vision, and dental.
• Employment Assistance Programs.
• Health and personal time off (HPT).
• Leave programs.
• Competitive 401(K) plans.
• Life insurance.
• Supplemental medical coverage.
• Critical care insurance.
• Pet insurance.
• FSA plans.
• Retailer discounts.
• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs.
• Positive and supportive environment.
• Medical and Dental benefits.
• Employee Family Assistance Programs.
• Rewards & Recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level