Sales & Client Support Coordinator

IDEAL IMAGE INC • Englewood, OH

8d • Onsite

About The Position

The Sales & Client Support Coordinator provides critical administrative, operational, and client support to the sales and project teams. This role manages CRM system, coordinates customer follow-ups, supports sales documentation, and drives customer care initiatives. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a professional manner.

Requirements

• Advanced skills in Microsoft Office, Google Workspace, and PowerPoint.
• Practical experience using the Adobe Creative Suite.
• Professional written and verbal communication skills for client-facing operations.
• Proven ability to multitask and execute follow-through in fast-paced environments.

Nice To Haves

• Past experience with CRM data entry and sales team support.
• Hands-on graphics experience is highly valued.
• Positive, team-oriented attitude with strong problem-solving abilities.
• Ability to manage confidential information professionally.
• Natural interest in customer experience, design, branding, or project coordination.

Responsibilities

• CRM Management: Maintain and update CRM systems with accurate, timely data.
• Data Entry: Execute daily sales data entry and organize customer records.
• Administrative Aid: Support sales teams with document preparation and workflow coordination.
• Quote Coordination: Assist with quote management for high-value sales opportunities.
• Gift Programs: Coordinate customer gift programs for completed installations across all company brands.
• Care Process: Establish and manage a structured post-install customer care follow-up system.
• Special Projects: Assist with diverse operational initiatives and team projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed