Sales Clerk

Central Wire•Union, IL

17h•Onsite

About The Position

The sales clerk is responsible for providing administrative support to the sales department to include answering incoming calls and providing appropriate disposition of calls. Input quotes and orders into sales systems and relay pertinent order information to customers. Work within sales department in handling purchase orders and providing service to customers. Basic date entry activities and filing as needed. Will provide other general office administrative duties.

Requirements

Extended periods of sitting and using office equipment and computers.
Carry, pull, lift, and push up to 25 pounds of dead weight.
Capability of lifting 10-pound objects overhead.
Sit, stand, kneel

Nice To Haves

High school or Ged
1-2 years of inside sales /data entry experience
Excellent communication and interpersonal skills
Strong customer service skills
Ability to communicate – verbal and written.
Ability to perform basic math functions with accuracy.
Ability to work independently with minimal supervision.
Multi-Tasking skills
Worked with Quality systems
Ideally some manufacturing/production employment work history
Purchasing/Buying exp. is highly preferred
Excellent attention to detail
Minimum 45 – 50 wpm typing speed
MS Access is a +
Interpersonal skills using tact, patience and courtesy

Responsibilities

Develop meaningful relationships with customers to encourage trust and loyalty
Receive requests for quotation, purchase orders, change orders, adjustments and cancelation from sales team.
Use various sales platforms to retrieve customer’s information, stock status information, and make changes to customers purchase orders
Maintain filing
Communicate clearly, concisely, and persuasively regarding company products to customers
Understand and demonstrate the product or service to the customer
Interacts with potential and existing customers through emails, telephone calls, and live website chats.
Complete the daily call log detailing job bids, quotes, and customer follow-ups
Obtain all required approvals.
Maintain a clean and organized work area.
Complete all assigned training, including monthly health and safety sessions.
Other duties as assigned
Learn and master CWI products and operational procedures
Respond to customer’s inquiries and quotations in a timely manner
Skilled in using Microsoft Word and Excel
Business development skills and a passion for sales
Ability to work in a fast-paced environment and meet sales targets
Work in various temperature environments
Work in a dusty environment
System (MRP) orientation
Checks Parts catalogs for proper part information and identification.
Contacts vendors to obtain price bids
Replenishes stock as needed when shipments arrive
Create spreadsheets with large numbers of figures without mistakes
Verifies data by comparing it to source documents
Updates existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Read SDS’s to familiarized with chemicals used
Follow all PPE
Work closely with other departments
Attend scheduled meetings