Sales Channel Manager

TrueCommerce • ,

23h • Remote

About The Position

Be a trusted representative of TrueCommerce, the Channel Partner Manager builds strategic alliances and enduring partnerships that expand our market reach and accelerate growth, specifically in the Microsoft Dynamics F&SCM community. The Channel Partner Manager serves as a strategic leader responsible for developing, managing, and optimizing a portfolio of channel partnerships that accelerate business growth and strengthen market presence. This role drives partner engagement, revenue attainment, and operational excellence while acting as a trusted advisor to both internal stakeholders and external partner executives. The ideal candidate combines strategic thinking, business development expertise, and relationship management skills to build a scalable and productive partner ecosystem that delivers measurable business outcomes. This role is remote-based. Travel required, up to 25%.

Requirements

• Bachelors Degree or equivalent experience
• 5 +years successful new business sales or channel partner experience
• Deep expertise in working in the Microsoft Dynamics F&SCM community, Understanding of F&SCM’s products, market, and competitive landscape
• Experience of working to and exceeding targets
• Ability to manage complex, multi-faceted sales and negotiations
• Drive and determination to succeed; positive, pro-active, can-do attitude; self-starter
• Strong relationship builder with an understanding of business processes and exceptional commercial awareness
• Good written and verbal communication skills
• Curiosity and comfort using AI tools (e.g., Copilot, ChatGPT or similar) to work faster and smarter, with a willingness to help the team adopt and automate with them.

Nice To Haves

• Good understanding of sales and marketing processes, including indirect sales and channel
• Formal or informal sales training; lead generation/pipeline building skills
• Experience of ERP systems and processes (Order to Invoice, Purchase to Pay, Warehouse Management and Inventory)
• Experience of SaaS solutions, EDI and Supply Chain
• An understanding of technology and how it relates to TrueCommerce solutions

Responsibilities

• Develop and execute channel partner strategies aligned with company objectives, specific to the Microsoft D365 F&SCM Partner Community.
• Identify, recruit, and onboard new strategic channel partners.
• Create and manage partner segmentation, coverage, and growth plans. Ongoing evaluation of market opportunities and recommend partnership expansion initiatives.
• Build and maintain executive-level relationships with key partners, including onboarding, training and ongoing enablement.
• Conduct regular business reviews to assess performance and identify growth opportunities.
• Serve as the primary point of escalation for strategic partner issues.
• Ensure partners are equipped with the tools, resources, and knowledge to promote product updates, competitive positioning and drive outcomes.
• Drive partner-sourced and partner-influenced revenue growth.
• Establish and track KPIs, forecasts, and performance metrics and develop and drive action plans when performance targets are not met.
• Manage partner pipeline development and joint sales activities, prepare reporting and business insights related to partner performance.
• Analyze market trends, competitor offerings, and pricing to inform channel strategies.
• Partner with Marketing to execute joint campaigns, events, and demand generation initiatives.
• Collaborate with Product and Existing Business Sales teams to improve partner and customer outcomes.
• Influence internal stakeholders on partner needs, opportunities, and market feedback.

Benefits

• Remote first and casual work environment
• 401k with 3.5% company match and vested after 2 years
• 20 PTO days - 1 birthday day off - 3 summer days - 1 Volunteer day - 11 company holidays
• Medical, dental, vision and other life/health insurance plans
• Paid parental leave
• Wellness reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree