Sales & Catering Manger, Kansas City Airport Marriott, KC, Mo

Hotel Equities•Kansas City, MO

1d•$67,000 - $70,000•Onsite

About The Position

This position is responsible for the management of accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (i.e., room nights, ADR, REVPAR, catering, room rental, etc.) are achieved or exceeded. The position will lead the development and solicitation of group business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. This position performs catering sales duties and aids in managing accounts to achieve guest satisfaction and to solicit past and new business to ensure all catering revenue goals are achieved or exceeded. This position is responsible for booking events, creating banquet event orders, contracts and finalizing function details. In addition to catering duties, this person will also be responsible for coordinating wedding and special event business.

Requirements

Ability to listen effectively and to speak English clearly to communicate with customers and team members and prepare written complex reports of room availability and revenues generated.
Must have coordinating skills as pertains to determining time, place and sequence of operations or action.
Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to analyze information and make effective judgments.
All team members must maintain a neat, clean, and well-groomed appearance (specific standards available).
Proof of authorization/eligibility to work in the United States
High School Diploma or equivalent

Nice To Haves

1+ years sales/catering/hotel experience preferred.
2 or 4-year college degree a plus

Responsibilities

Move throughout property to conduct site inspections.
Maximize revenue by selling all facets of the Hotel, both orally and in written form to previous, current, and potential clients.
Handles account details so that all pertinent aspects of solicitation and closing are complete and documented.
Communicates with other departments to ensure proper handling and servicing of accounts.
Maintains all files, correspondence, and records in the department.
Answers telephones and responds appropriately to requests.
Travels locally to conduct outside calls, promote the Hotel and review competition reader boards to develop leads.
Travels out of town to solicit business.
Prepares information, meets with, and entertains clients as deemed appropriate by potential business from that account.
Represents Hotel at trade shows as specified by corporate trade show attendance guide. Sets up exhibits.
Assists the supportive staff with the maintenance of sales files.
Orders amenities for meeting planners or VIP’s.
Increases visibility of the Hotel by actively participating in the community.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures including safety procedures and local, state, and federal laws and regulations.
At all times projects a favorable image of The Hotel Group & Hotel to the public.
Conducts property site inspections with potential customers.
Travels to industry-related trade shows in various destinations around the world.
Participates in key organizations as recommended by the Director of Sales.
Other duties as assigned by the Director of Sales.
Participate in Manager on Duty program.