Sales & Catering Coordinator, Full-Time

THE WATERFRONT BEACH RESORT•Huntington Beach, CA

10d•$25 - $25•Onsite

About The Position

Provide administrative support for Social Catering Managers, handling inquiries, generating BEOs, and creating diagrams. Support Catering Managers with appointments and events, including weekends. Daily distribution of BEOs, reader boards, and change logs. Support the Sales Department with site tours, setting up rooms for sites, and creating client gifts. Assist the Sales/Marketing team with administrative duties, reporting, and executing fam tours or marketing events. Manage the Waterfront Event Boutique, handling walk-in clients, creating table escapes, working with approved vendors, and maintaining the room's cleanliness and supplies. Conduct property tours to promote facilities and services. Answer incoming calls, type daily event sheets and banquet event orders. Follow up on all bookings and adhere to internal protocols for contracts, guarantees, room lists, resumes, etc. Additional duties include maintaining the filing system, preparing special reports, attending meetings, knowledge of emergency procedures, maintaining professional relationships with other departments and guests, and maintaining a neat work area. Other duties as assigned by management.

Requirements

1-2 years of hospitality experience.
Must have a can-do attitude and charismatic personality and know how to speak in a professional nature to clients in person and over the phone or email.
Must demonstrate strong teamwork skills.
Ability to be flexible and resolve potential problems.
Computer knowledge and ability: Outlook, Word, Excel, PowerPoint, Delphi, iPlan and OnQ.
Read, write, and speak English fluently.

Responsibilities

Provide administrative support for Social Catering Managers, handling social catering inquiries, generating BEO's and creating diagrams.
Support Catering Managers with appointments and events, including weekends.
Daily distribution of BEO's, reader boards and change logs.
Supports Sales Department with site tours, setting up banquet and hotel rooms for sites, creating client gifts.
Supports Sales/Marketing team with administrative duties, reporting, and executing fam tours or marketing related events.
Manage the Waterfront Event Boutique, handling walk-in clients, creating table escapes, working with approved vendors monthly, keeping the room clean and orderly as well as stocked with supplies.
Conduct property tours to promote facilities and services.
Responsible for answering incoming calls, typing daily event sheets and banquet event orders.
Follow up on all bookings and adhere to internal protocol for handling contracts, guarantees, room lists, resumes, etc.
Maintenance of filing system in accordance with the Record Retention policy.
Preparation of special reports or projects, as requested.
Attend all required meetings.
Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate.
Maintain a professional and friendly relationship with other departments, associates and guests.
Maintains work area in a neat and orderly fashion.
Other duties as assigned by management.

Benefits

Medical
Dental
Vision
Voluntary Life Insurance
Aflac supplemental insurance
Pet Insurance
Access to Go Hilton team member travel program.
401(k) or Roth 401(k) Retirement Plan with up to 4% company match.
Seven (7) Paid Holidays: New Year's Day, Easter Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day & Christmas Day.
Vacation accrual of two (2) weeks for Full-Time associates & one (1) week for Part-Time associates after completion of one year of employment.
Complimentary meals during working hours.
Complimentary parking during working hours.
Engage in Waterfront Recognition Programs. (Service from the Heart cash rewards, department appreciation celebrations & be eligible to be nominated for Associate of the Quarter/Year)