Sales / Business Operations Manager

Surecomp

9d•Hybrid

About The Position

Surecomp® is seeking a sharp, proactive, and commercially minded Sales Operations Manager to support its global commercial organization and work closely with the senior leadership team. This role requires an understanding of sales organizations, the ability to transform data into insights, and a desire to be actively involved in operations. The individual will manage the operational engine of the global sales organization, overseeing Salesforce governance, pipeline visibility, forecasting, reporting, and commercial analysis, while collaborating with senior leadership to implement insights. The ideal candidate possesses a Sales Operations foundation with a willingness to go beyond, demonstrates ownership, acts quickly, thinks commercially, and utilizes AI and modern tools proactively. This is a hybrid position based in the Kfar Saba office, supporting a global commercial organization across EMEA, APAC, LATAM, and North America.

Requirements

Experience in Sales Operations, Revenue Operations, Commercial Operations, or a similar business-facing role.
Hands-on experience with Salesforce, including dashboards, reports, pipeline management, and data quality.
Strong analytical skills with proven ability to build reports, track KPIs, and translate data into business insights.
Experience working with or supporting global sales teams or senior commercial leadership.
Full professional proficiency in English, including daily written and verbal interaction with global stakeholders.
Practical experience using AI tools to improve productivity, reporting, or operational workflows.

Nice To Haves

Experience in SaaS, enterprise software, fintech, or another complex B2B technology environment.
Experience supporting QBR processes, forecasting cycles, or executive business reviews.
Familiarity with BI tools such as Power BI, Tableau, or Looker.
Experience with sales enablement, onboarding coordination, or process adoption programs.
Additional languages beyond English.

Responsibilities

Own and continuously improve global Sales Operations processes, reporting, and governance across the commercial organization.
Build, maintain, and optimize Salesforce dashboards, pipeline reports, data quality frameworks, and sales performance metrics.
Support the CRO and commercial leadership with forecasting, pipeline analysis, and business performance reviews.
Identify revenue risks, pipeline gaps, and growth opportunities through structured data analysis and commercial thinking.
Partner with regional sales teams to improve CRM adoption, opportunity management, and process discipline.
Support the preparation and execution of business reviews, including analysis, executive presentations, and follow-up tracking.
Work closely with senior leadership to translate strategic decisions into clear operational actions and cross-functional coordination.
Drive commercial initiatives in collaboration with Sales, Marketing, Finance, Customer Success, and Product teams.
Leverage AI tools and automation to improve reporting, forecasting, and operational efficiency across the revenue organization.
Identify process gaps proactively and recommend improvements without waiting to be asked.