Sales BDC Administrator

Lithia & Driveway•Middletown, NY

1d•$50,000 - $60,000•Onsite

About The Position

Dealership: L0771 Lexus of Orange County Lexus of Orange County NOW HIRING BDC Representatives in our Sales Department! Pay: Earning potential of $50-60k annually based on performance Schedule: Full time, Saturday availability required with one weekday off If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! We've got a national network of career growth opportunities and are looking for a performance-minded individual that will help us continue to drive success through our Business Development Center. Who We're Looking For: Experienced call center and BDC representatives Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers What You'll Do: Gather accurate customer information to create a database for continual follow-up and retention Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions. Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention. Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.

Requirements

High School graduate or equivalent, 18 years or older required.
Experienced call center and BDC representatives
Ability to prioritize customer experience through a professional, enthusiastic, and friendly attitude with all potential customers

Nice To Haves

Customer-facing telemarketing, administrative, retail/hospitality, business development roles preferred but not required

Responsibilities

Gather accurate customer information to create a database for continual follow-up and retention
Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.
Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention.
Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.