Sales & Auction Consignment Specialist (Comics) (Philippines Remote)

Hip eCommerce•Raleigh, NC

2d•Remote

About The Position

At Hip eCommerce, we're seeking a Sales & Auction Consignment Specialist (Comics). This role is designed for individuals who are passionate about developing their skills in sales, lead management, and customer engagement. The ideal candidate will have a general interest in pop culture, with a willingness to understand niche markets like comic books, enabling them to connect with a diverse range of collectors and enthusiasts. This position is perfect for those who are ready to dive into the world of sales, focusing on managing sales pipelines, engaging with potential clients, and supporting strategic partnerships to foster successful sales outcomes.

Requirements

Prioritize creating positive client experiences with a willingness to learn.
Developing sales skills and keen on learning how to convert leads into clients by emphasizing the value of our services.
Open to learning and becoming proficient in Customer Relationship Management systems, with a focus on converting leads.
Capable of managing tasks effectively, showing potential for handling comic book-related sales interactions in a fast-paced environment.
Organized approach enables efficient management of responsibilities, with readiness to improve processes and contribute to the team's success.
Adaptable and eager to learn about the comic book sales and auction industry, staying informed about trends and market shifts.
Genuine interest in and basic understanding of the comic book industry, including mainstream and less well-known titles.
Willingness to learn and engage in discussions about comic books, contributing to client trust and service credibility.

Nice To Haves

General interest in pop culture.
Willingness to understand niche markets like comic books.

Responsibilities

Manage the Inbound Consignment Leads Pipeline effectively, ensuring a smooth journey for leads from showing initial interest to successful auction consignment.
Engage with potential clients through email, text, and phone, providing guidance at each stage of the pipeline to facilitate progress through the funnel.
Utilize persuasive communication skills to introduce leads to the benefits of our auction consignment service and the My Collection: Comic Scanner app.
Assist in providing auction estimates to leads and support the online auction process.
Collaborate with the Marketing department to help promote auction events, aiming to improve visibility, reach, and auction results.
Assist in planning and managing resources to efficiently handle leads and coordinate auctions, engaging with clients as needed.
Help in organizing and managing auction events, ensuring they run smoothly and efficiently.
Address and manage inbound inquiries from customers about consigned auction events, focusing on comic-related questions to maintain high customer satisfaction.
Apply growing knowledge of comic books to offer assistance, aiming to enhance the credibility and appeal of our service through informed discussions.
Assist in tracking and managing consigned items, ensuring detailed reports are maintained for each consignment. This includes documenting sales, updating inventory, and collaborating with team members to ensure accurate and timely reporting for both clients and internal records.