Seasonal Sales Associate

PACSUN•Texas City, TX
•Onsite

About The Position

The Sales Associate generates sales by demonstrating enthusiasm for products, brands, fashion, and trends, and by providing all customers with an exceptional experience. The role also involves completing initiatives and tasks assigned by the leadership team and contributing positively to the store team. The associate delivers engaging, positive, and authentic customer service; focuses on full-price selling while remaining aware of product value and promotions; handles customer situations according to company policies; completes assigned tasks efficiently; and helps maintain visual standards, organization, cleanliness, and a safe shopping and working environment. The associate follows company and loss-prevention policies, shares customer feedback with leaders, and supports store sales and operational goals, including digital sales strategies such as ship from store and BOPIS. The position is part-time, with an expected range of 20–40 hours per week. Schedule flexibility is required, including availability for weekends, nights, and peak holiday periods. The role includes frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, along with extended periods of sitting or standing, ladder climbing as needed, and movement around the sales floor, stockroom, and office. Work may take place in an open environment with fluctuating temperatures and standard lighting.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Availability to work a range of 20–40 hours per week.
  • Flexibility to work weekends, nights, and peak holiday periods.
  • Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to frequently sit or stand for long periods, climb ladders as needed, and maneuver around sales floor, stockroom, and office areas.
  • Ability to perform the listed physical activities, including talking or hearing, walking, using hands to handle or feel, reaching, twisting, or squatting.
  • Vision abilities including close vision, distance vision, depth perception, and ability to adjust focus.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Generate sales by demonstrating passion for products, brands, fashion, and trends.
  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations in accordance with policy and procedures, attempt to resolve issues, and involve leadership in escalated situations.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness and promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, the Safety Program, and Loss Prevention policies.
  • Report Loss Prevention violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events and stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand and contribute to a positive working environment through core value behaviors.
  • Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.

Benefits

  • $1,000 referral incentive program.
  • Associate discount of 30–50% off merchandise online and in stores.
  • Immediate 100% vested 401(k) contributions and employer match.
  • Calm Premium access for all employees.
  • Employee perks throughout the year.
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