Seasonal Sales Associate

PACSUN•Sacramento, CA
•Onsite

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends while providing customers with an exceptional experience. The role executes tasks and initiatives assigned by the leadership team and contributes positively to the store team. The associate supports sales and operational goals, digital sales strategies, visual standards, store organization and cleanliness, and company policies and safety practices. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Frequently sit or stand for long periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • Required vision abilities include close vision, distance vision, depth perception, and ability to adjust focus.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations according to policy and procedures, seek positive resolutions, and involve leadership in escalated issues.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards as directed by management.
  • Maintain organization and cleanliness to promote a safe working and shopping environment.
  • Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Participate in company and store contests and events, and stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship from store and BOPIS.
  • Represent the PacSun brand through passion for products, brands, fashion, and trends, and contribute to a positive working environment.
  • Adhere to Employee Appearance Guidelines and maintain the company's fashion image.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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