Sales Associate

ACE Cash Express•Baltimore, MD

19d•Onsite

About The Position

ACE Cash Express is currently looking for energetic, personable, and sales-oriented individuals to join our team! Use your sales skills to earn more with ACE! Hourly pay plus bonus incentives allows YOU to maximize your earning potential! The pay range for this position is $17.00-$19.75 per hour. ACE offers medical, dental, and vision coverage, as well as paid time off, paid holidays, Sundays off, flexible schedules, tuition reimbursement, short-term disability, long-term disability, and basic life and AD&D for full-time associates. All associates are eligible to participate in our 401k plan. The pay range for this position is $17.00-$19.75 per hour. Understanding customers’ unique needs and recommending appropriate ACE products and services. Communicating effectively with customers, empathizing with their challenges, and building trust. Providing exceptional customer service to foster lasting relationships. Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services. Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines. We’re looking for Sales Associates who have an entrepreneurial spirit and can work independently, embracing accountability for overall store performance. Building trust with customers is a top priority, so you will need to listen actively, communicate effectively, and empathize with their challenges, all with the intent of providing exceptional service. Sales Associates will need to understand the diverse range of financial products and services that ACE offers. Travel is primarily local but will include travel to more than one store in a day when necessary.

Requirements

High school diploma or equivalent is required.
Ability to stand for extended periods, as well as sit, walk, reach with hands and arms, stoop, bend, and engage in verbal communication and active listening.
Ability to see clearly at both close and distant ranges, with the ability to adjust focus as needed.
Ability to lift and/or move up to 25 lbs.
Ability to work 10-12 hours in a confined work area is required, contingent on state specific labor laws.

Nice To Haves

Energetic, personable, and sales-oriented individuals.
Entrepreneurial spirit and ability to work independently.
Proficiency in Spanish is welcomed in most of our markets.
Two or more years of retail experience.

Responsibilities

Understanding customers’ unique needs and recommending appropriate ACE products and services.
Communicating effectively with customers, empathizing with their challenges, and building trust.
Providing exceptional customer service to foster lasting relationships.
Handling a wide range of services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
Prioritizing accuracy, confidentiality, and strict compliance with industry regulations and safety guidelines.
Embracing accountability for overall store performance.
Listening actively, communicating effectively, and empathizing with customer challenges.
Understanding the diverse range of financial products and services that ACE offers.
Traveling to more than one store in a day when necessary.

Benefits

Medical coverage
Dental coverage
Vision coverage
Paid time off
Paid holidays
Sundays off
Flexible schedules
Tuition reimbursement
Short-term disability
Long-term disability
Basic life and AD&D for full-time associates
401k plan
$500 Signing Bonus ($250 payable at 30 days of employment. $250 payable at 90 days of employment. Must be in good standing and on active status to receive payment.)