Hive Kids Sales Associate

Hive Collective•West Palm Beach, FL

16h•Onsite

About The Position

Hive Kids is seeking a Seasonal Sales Associate to join their team. This role involves creating joyful shopping experiences for families by helping them find clothing, toys, and gifts for children. The ideal candidate will have patience, energy, and a genuine love for helping others, and will be familiar with Hive Kids collections to assist customers effectively.

Requirements

Ability to lift and move small to medium items (up to 15 lbs.) safely.
Comfortable standing and walking for prolonged periods.
Ability to navigate the floor, stockroom, and register area safely.
Maintain punctuality, professionalism, and honesty.
Record time worked promptly and follow all safety guidelines.
Protect confidential and sensitive information.

Responsibilities

Greet parents and kids warmly and create a fun, welcoming environment.
Stay attentive and approachable on the sales floor.
Listen carefully to families’ needs to help them find age-appropriate clothing, toys, and gifts.
Offer thoughtful recommendations with product knowledge and genuine enthusiasm.
Maintain a neat and cheerful sales floor with safe, organized displays.
Complete sales efficiently and accurately at checkout.
Be gracious with returns and exchanges, offering creative alternatives when possible.
Package purchases with care, meeting Hive’s presentation standards.
Go above and beyond with friendly follow-ups and thank-you notes.
Work closely with fellow sales associates to deliver exceptional service.
Support in-store and online sales, and invite customers to events or promotions.
Communicate clearly, positively, and professionally with teammates.
Participate in problem-solving and assist with store projects as needed.
Help drive sales through genuine customer interactions.
Build relationships with returning customers and families.
Accurately enter and maintain customer contact information.
Support with receiving, stocking, and merchandising new inventory.
Keep displays kid-friendly, tidy, and visually engaging.
Follow all inventory and safety procedures.
Use time effectively to complete assigned tasks and assist the team.
Follow Hive’s Code of Conduct with integrity and accountability.
Maintain a neat, professional, and cheerful appearance consistent with store guidelines.
Demonstrate reliability, flexibility, and openness to learning.
Show initiative and a positive attitude in all interactions.