Sales Associate - Store Associate

BPB•Eau Claire, WI

21h•Onsite

About The Position

Come join our customer-oriented, frequently fast-paced work environment with opportunities for skills, knowledge, benefit and pay growth! Consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. We pleasantly engage with customers, listen to what they have to say about their batteries/systems, smart phone and lighting needs, and recommend solutions. Perform battery tests, installations, and smart phone repairs. Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation. Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation are critical factors in the success of our business and of our associates. Customer Service / Sales At Batteries Plus we live a "Customer First" mentality, perform Customer Service / Sales duties. Greet customers promptly, determine needs and answer questions. Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals. Ask questions to identify potential commercial customers. Operate computer/cash register to initiate and complete sales transactions. Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner. Maintain the facility, inventory, property, and customer service levels to management standards. Develop and improve current knowledge of product and service offerings. Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed. Rotate and stock inventory, install batteries, load, unload, and deliver or arrange delivery of products, working in the fast pace and technical industry of repairing smart phones and cut and programming keys and fobs.

Requirements

Ability to lift 50 + pounds.
Valid driver's license.
Access to reliable transportation.
Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation.
H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience.
Good listening and verbal communication skills with a customer focus.
Must possess and use organizational and analytical problem-solving skills.
Ability to handle multiple projects/tasks prioritize and meet deadlines.

Nice To Haves

Prior retail experience preferred but not required.
Valid driver's license with clean driving record preferred.

Responsibilities

Consultatively sell batteries, light bulbs and accessory items to retail and commercial customers.
Engage with customers, listen to their needs regarding batteries/systems, smart phone and lighting, and recommend solutions.
Perform battery tests, installations, and smart phone repairs.
Contribute as a Team Member to the overall success of the store.
Greet customers promptly, determine needs and answer questions.
Suggest needed sales add-on items.
Participate in retail store and commercial sales activities to achieve sales goals.
Ask questions to identify potential commercial customers.
Operate computer/cash register to initiate and complete sales transactions.
Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner.
Maintain the facility, inventory, property, and customer service levels to management standards.
Develop and improve current knowledge of product and service offerings.
Engage as a "can-do" team member.
Proactively follow through on commitments and/or tasks needing to be performed.
Rotate and stock inventory.
Install batteries.
Load, unload, and deliver or arrange delivery of products.
Repair smart phones.
Cut and program keys and fobs.